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How to modify or cancel a reservation

Step 1: Log in to My Page.

Step 2: Check JBL Pass management page.

Select JBL Pass management under the Reservation Management menu.

Step 3: Click the "Change or Cancel" button on the trip you wish to modify or cancel

Step 4: Select either "Change" or "Cancel"

Choose "Change" to change your booking, "Cancel" to cancel your booking.
Only departure and arrival place can be changed. To change time schedule and routes, make a cancellation and booking again.