How to modify or cancel a reservation
Step 1: Log in to My Page.
Step 2: Check JBL Pass management page.
Select JBL Pass management under the Reservation Management menu.
Step 3: Click the "Change or Cancel" button on the trip you wish to modify or cancel
Step 4: Select either "Change" or "Cancel"
Choose "Change" to change your booking, "Cancel" to cancel your booking.
Only departure and arrival place can be changed. To change time schedule and routes, make a cancellation and booking again.
- If you cancel your JBL Pass booking one day before day of departure, will go back to "unused" status.
- If you cancel your JBL Pass booking on the same day of departure, it will not go back to "unused" status.