WILLER, Inc.
Arranged Tour Terms and Conditions
Chapter 1: General Provisions
(Scope of Application) | Article 1
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(Definition of Terms) | Article 2
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(Conclusion of Arrangement Obligations) | Article 3
When the Company has arranged the Tour Services with the care of a good manager, the performance of the Company's obligations under the Arranged Tour Contract shall be concluded. Therefore, even if the Company is unable to conclude a contract with a transportation or accommodation agency, etc. to provide the Tour Services due to reasons such as full capacity, absence from work, inappropriate conditions, etc., when the Company has fulfilled its obligation, the traveler shall pay to the Company the prescribed travel service handling fee (hereinafter referred to as “Handling Fee"). In the case of a Correspondence Contract, the Card Usage Date shall be the date when the Company notifies the traveler that the Company was unable to conclude a contract with a transportation or accommodation agency, etc., to provide the Tour Services. |
(Arrangement Agent) | Article 4
In executing the Arranged Tour Contract, the Company may have another travel agency, a person engaged in making arrangements as a professional or other assistant, in or outside Japan, make all or part of the arrangements on behalf of the Company. |
Chapter 2: Formation of a Contract
(Application for a Contract) | Article 5
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(Refusal to Conclude a Contract) | Article 6
The Company may refuse to conclude an Arranged Tour Contract in the following cases:
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(Formation of a Contract: Timing) | Article 7
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(Formation of a Contract: Special Provisions) | Article 8
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(Special Provisions regarding Bus/Train Tickets, Accommodation Vouchers, etc.) | Article 9
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(Contract Document) | Article 10
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(Methods of Using Information and Communication Technology) | Article 11
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Chapter 3: Changes to and Cancellation of the Contract
(Changes to the Contract) | Article 12
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(Voluntary Cancellation by the Traveler) | Article 13
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(Cancellation for Reasons Attributable to the Traveler) | Article 14
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(Cancellation for Reasons Attributable to the Company) | Article 15
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Chapter 4: Tour Fees
(Tour Fees) | Article 16
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(Settlement of the Tour Fee) | Article 17
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Chapter 5: Group Tours and Group Contracts
(Group Tours and Arrangements) | Article 18
The provisions of this Chapter shall apply to the conclusion of an Arranged Tour Contract for which two or more persons traveling on the same itinerary at the same time have appointed a responsible representative (hereinafter referred to as the "Responsible Party"). |
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(The Responsible Party) | Article 19
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(Formation of a Contract: Special Provisions) | Article 20
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(Changes to the Group Members) | Article 21
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(Guiding Services) | Article 22
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Chapter 6: Obligations
(Obligations of the Company) | Article 23
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(Obligations of the Traveler) | Article 24
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Chapter 7: Business Deposit
(Business Deposit) | Article 25
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