How to cancel a booking
step 1
Log in from the My Page icon to your JAPAN BUS LINES member account or from the Non-member icon if you have a non-member reservation.
![Log in from the 'My Page' icon to your JAPAN BUS LINES member account](/en/userguide/img/cancellation/step1.png)
step 2
Go to ’Recent reservations list’ in ’Reservation Management’ Section.
![Go to ’Recent reservations list’ in ’Reservation Management’ Section.](/en/userguide/img/cancellation/step2.png)
step 3
Choose the booking detail you want to change and click 'Confirm / Change / Cancel'.
![Choose the booking details you want to cancel and click the 'Confirm / Change / Cancel' button.](/en/userguide/img/cancellation/step3.png)
step 4
Click the 'Cancel' button.
![Click the 'Cancel' button.](/en/userguide/img/cancellation/step4.png)
step 5
Confirm the cancellation detail and click 'Go to the reservation detail page and confirm the overall adjustment details'.
![Confirm the cancellation detail and click 'Go to the reservation detail page and confirm the overall adjustment details'.](/en/userguide/img/cancellation/step5.png)
step 6
Check your reservation details and then click the 'Cancel this content' button.
![Check your reservation details and payment information again, and then click the 'Cancel this content' button.](/en/userguide/img/cancellation/step6.png)
step 7
Confirm the details of the payment amount and click 'Next' button.
![Confirm the details of the cancellation and click the 'Confirm and complete the cancellation' button.](/en/userguide/img/cancellation/step7.png)
step 8
Make a final check of your cancellation and click 'Confirm and complete the cancellation' button.
![The cancellation has been completed.](/en/userguide/img/cancellation/step8.png)
step 9
The cancellation has been completed.
![The cancellation has been completed.](/en/userguide/img/cancellation/step9.jpg)