Before departure
Thank you very much for choosing Japan Bus Lines.
For first-time travelers, taking a highway bus in Japan can be a bit stressful experience. Our checklist below hopefully can help both tourists new to Japan, as well as experienced travelers!
For any questions, please contact our customer center.
The bus operating company's name
You can check the bus operating company on the booking confirmation email.
The map of the boarding location
We provide the map URL of the boarding location in the reservation confirmation email. Click the "MAP" button and use the Google Maps function to search your way to the correct boarding location.
Bus terminals and bus stops
It is helpful to know in advance whether you are boarding at a bus terminal or a bus stop. There are many information officers at bus terminals, but not at bus stops. Even if there are staff, they may not speak English, so it is advisable to check in advance where you will board the bus.
You need to board 15 minutes before departure time
Buses will arrive at the boarding location approximately 15 minutes before the boarding start time.
Please arrive at the boarding location at least 15 minutes before the departure time indicated in your reservation confirmation email.
If you are not familiar with the area, please allow even more time. The bus will depart exactly as scheduled and will not wait for late passengers.
Bus etiquette
To ensure a smooth experience for all travelers, we ask for your cooperation on the bus.