Recent Questions

• When can I reserve a seat?
• The departure time is 25:00. What time is 25:00?
• How can I receive the ticket for the bus?
• What are the payment methods available?
• If I cannot print out the confirmation email, what should I bring with me when checking in?

Reservation/Payment

• How to reserve
• Payment Method
• Reservation confirmation

Change/Cancellation/Refund

• Change
• Cancellation
• Refund

Recent Questions

• Is there a boarding ticket?
• Is there any space to put my luggage?
• What should I do if I can't make it on the departure time?
• Is there a restroom on the buses?
• Is there a toilet break?

Before departure

• How to board a bus
• Boarding/Arrival place
• Bus service
• Late for the bus

During bus ride

• During bus ride

After arrival

• After arrival
• Other

Recent Questions

• Which bus routes are available with JBL Pass?
• Do you have blackout dates?
• If I wish to take a night bus, does it require 2 days?
• Can I purchase a JBL Pass (or book a bus) from a ticket counter?

JBL Pass

• General Information
• Purchase
• Reservation
• Change/Cancellation/Refund
• Others

Recent Questions

• How can I become a member?
• How can I see "My Page"?
• I am a non-member. Is there still any function such as "My Page" to check my booking even if I am not a member?

Membership

• Membership
• My Page
• Non member