Terms of change
Change of online bus booking
Bus bookings made online can be changed directly from My Page or the reservation confirmation page for non-members if the booking deadline has not yet passed.
To check the booking deadline and the change conditions, log in to these pages and click 'Confirm/Change/Cancel', then 'Details' button.
Changes of reservation are available
The following changes can be made from My Page to plans noted as Changes of reservation are available.
- Departure date (one day before or after the original booking date)
- Bus departure time
- Seat type
- Package type
- Boarding and arrival locations
- Number of passengers
Changes of reservation are restricted
The following changes can be made from My Page to packages noted as Changes of reservation are restricted.
- Boarding and arrival locations
- Number of passengers
Important
- The plans with options cannot be changed.
- After the booking deadline, you cannot change your booking from My Page.
- In case of changing after the deadline, please contact our customer center.